Contact the Keystone Login Help Desk for all questions, concerns and issues with Keystone Login. The help desk can be reached by phone at 877-328-0995 or by email at KeystoneLoginSupport@randstadusa.com.
Updates: - KL Web: o Added Apple Touch Icon. o Removed remaining references to My Organization. Bug Fixes: - KL Web: o Corrected syntax error in Security Question validation. o Fixed ReCAPTCHA issue.
Updates: KL Web: - Keystone Login converted from .Net 6.0 Framework to .Net 7.0 - Current functionality is not affected. - The only noticeable change is developer access to Swagger changed URLs: * Service – https://keystonelogin.service.beta.pa.gov/swagger/index.html * External - https://keystonelogin.external.beta.pa.gov/swagger/index.html
Updates: - KL Web: o The extra call to Login via Site Minder has been removed. o Separate counters have been added to track failed login attempts for multiple login IDs. - KL: o Updated more automated tests. Bug Fixes: - KL Web: o Authorization reason in Production. o Forgot Password would throw an exception if phone numbers were shorter than seven digits.
Updates: - KL Web: • Users can now unlock their account without contacting the help desk. • Users now receive a warning before their account locks due to multiple unsuccessful login attempts. • The correct message now displays when accounts are locked or disabled. - KL: • Updated automated tests.
Updates: - KL Admin: • Uploaded new version of the Keystone Login Help Desk Guide. - KL Web: • Updated ‘Keystone ID’ and ‘Email Already in Use’ information in KL FAQs. • Uploaded new version of the Keystone Login User Guide. • Hid Change Password, Edit Account, and Manage Social Logins options from MUSER and CWOPA users. • Correct domain name is displayed in user greeting. • Correct message is displayed when login fails due to account being locked or disabled. • A warning message is displayed after second failed login attempt. • Distinguished between locked and disabled accounts in login fail messages. • User permitted to unlock their locked or disabled account. • Added SMS consent text to User Registration, Edit Account, and OTP Options pages. • Added Email, Phone Number, and Text Message usage information to the KL FAQs. • Added details to the SMS OTP message including expiration information. • Added SMS OTP as an option to Forgot Password process. • Updated Username creation restriction text. Bug Fixes: - KL Admin: • Added an exact search option to User Search page in Admin tool. - KL Web: • Issue with My Organization. Login issue with RBMFA enabled accounts after redirection from an app requiring MFA. • Multifactor accounts are not challenged during login. No expired passcode message in Forgot Password. Antlr3, Modernizr, Newtonsoft, Owin, and Respond libraries returned in security scan.